After generating well over $150M for 200+ ecommerce brands... we're so confident in our email flow system that we guarantee you make more profit, get more repeat purchases, & increase LTV... or you don't pay
After generating well over $150M for 200+ ecommerce brands... we're so confident in our email flow system that we guarantee you make more profit, get more repeat purchases, & increase LTV... or you don't pay

Trusted By Top DTC Brands Worldwide
Verified Brands ☑️






Audits are 100% confidential.
We build a complete done-for-you email retention system and prove it works before you pay anything...
Phase 1: Full Klaviyo Audit
We go through your entire account - flows, campaigns, segments, popups, deliverability. We identify every gap and every opportunity you're currently missing.
All you do is give us access to your Klaviyo. That's it.
You'll know exactly where the money is leaking before we write a single email.
Phase 2: Custom Flow Buildout
We build 4-12 flows tailored to your brand, products, and customers.
Welcome series. Abandoned cart. Abandoned checkout. Browse abandonment. Post-purchase. Replenishment. Winback. Cross-sell... Everything.
You don't touch anything - we handle the entire buildout.
You get a complete retention system designed to actually move your repeat purchase rate and LTV.
Phase 3: Head-to-Head Split Test
We run our new flows against whatever you have now. 50% of your traffic goes through ours, 50% goes through yours.
Same traffic. Same customers. Same everything.
If our emails beat yours... you just pay us a slice of what we make you.
"They Drive Amazing Results"
"VEX is one of the few true outliers in this space, among the only partners we fully trust to deliver."
- Alex Fedotoff, CEO at Ecommerce Scaling Secrets
"Extremely Happy"
"They have become an integral part of our retention process: streamlining manual work, improving engagement, and delivering a level of personalization we never saw with other agencies."
- Davis Tiburzi, CEO at Cannazip
"Their Design Work is Phenomenal"
"Consistently delivering phenomenal design work, on-time execution, and tangible results. They've become a valued strategic partner."
- Joey Huneau, CEO at Synergee Fitness
"We Could Never Have Done It This Well"
"They don’t just execute, they think strategically, move fast, and deeply understand our customer lifecycle. It’s rare to find that combination."
- Sharon Colona, CEO at Avocado Tea Co

We build flows specifically designed to get customers buying again - replenishment sequences timed to your product's usage cycle, post-purchase nurtures, and winback campaigns. You stop leaving repeat purchases up to chance.
We build flows specifically designed to get customers buying again - replenishment sequences timed to your product's usage cycle, post-purchase nurtures, and winback campaigns. You stop leaving repeat purchases up to chance.

Our retention system is engineered to maximize how much each customer spends over time. That means you can afford to pay more to acquire customers because you know they're worth more now.

When your LTV goes up, you can afford to pay more to acquire customers through paid traffic... And you stop feeling like you're on a treadmill, spending more and more just to replace customers who never came back.

You get guaranteed results... We run a head-to-head split test against your current flows. If ours don't make you more money, you don't pay. Simple as that. You only pay when we prove it.
What do you get?
On your free audit, we'll determine which email flows will best suit your brand
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Reviews
How We Compare
Junior staff with limited experience
Primarily limited to email campaigns
Reliance on industry trends and guesswork
Emphasis on vanity metrics like open rates
Generic updates with minimal strategy
Template-based, one-size-fits-all solutions
Unrealised long-term retention lost $100Ks
Senior specialists with proven track records
End-to-end execution across all channels
Data-driven strategies backed by analytics
Focus on customer LTV and revenue growth
Transparent reporting with actionable insights
Tailored approach for your specific audience
Compounds $100Ks in lifetime revenue from Day 1

Who We Are

Vex Media was founded in 2019 as a high-performance email marketing agency. But after working with dozens of brands, we uncovered a simple truth: nice-looking emails alone aren't enough anymore. Without strategy, they cap your growth.
We evolved into a full retention partner - helping brands build infrastructure around lifecycle strategy, zero-party data, behavioral analytics, and omnichannel execution across email, SMS, direct mail, and more.
Today, 200+ e-commerce brands trust us not just to send emails, but to engineer revenue systems that compound customer value and reduce churn month after month with our 4x4 Retention Matrix™

Audits are 100% confidential.
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in any way. FACEBOOK™ is a trademark of FACEBOOK™, Inc.