Trusted By 250+ E-Commerce Brands With 4.8 ★ Rating On Trustpilot

Boost Customer Retention & Increase Lifetime Value To Scale Your E-Commerce Brand With Higher Profits

We create email campaigns and automations for effective Customer Retention to drive up to 32% more revenue on autopilot while creating a loyal customer base.

Worked With 250+ E-Commerce Brands Worldwide

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Conversion-Focused Email Design To Boost

LTV & Retention

VEX Media specializes in email marketing & Master Gold Partner with Klaviyo. Our team of specialists bring industry-leading expertise and we operate as a GROWTH PARTNER to craft smart Email & SMS that instantly attract, convert and retain more customers on autopilot.

Swipe right for inbox envy.

99% of Email Marketing is Done Wrong

Are You Neglecting the Goldmine of Existing Customers?

It costs 5-25x more to acquire a new customer than retain an existing one, yet most brands spend 80% of their effort on acquisition with weak value proposition beyond price.

Most DTC brands blast generic 50% discount emails to everyone. They treat email like a sales cannon instead of relationship-building, ignore customer segments, focus on acquisition over retention, and compete on price rather than value that destroying your margins and creating discount-addicted customers.

As a 7-figure business owner, your time is better spent growing your company, not spending hours each day tweaking emails.

Our full-service of email and SMS marketing can help you generate a steady stream of additional revenue typically 20-30% by improving key metrics like:

  • Click-through rates (CTR)

  • Email deliverability

  • Customer Lifetime Value (LTV)

  • Unsubscribe rates

  • Strategic email list growth

  • Open rates (OR)

  • Average Order Value (AOV)

  • Data-driven optimization

Successful Track Records Since 2019

It's time to let the number speak for itself. Our personalized approach and commitment

to excellence service allow us to deliver high-quality results to our clients.

250 +

Worked With E-commerce Brands

$100 Million+

Revenue Generated For Our Clients

30 %

Client's Average Monthly Revenue From Email

Our Services

What’s Included in Our Email & SMS Marketing Services?

Done-For-You Email & SMS Marketing system that turns new buyers into loyal repeat customers through automated email flows, email campaigns, segmentation, and data-driven triggers.

Strategic email list growth

We go above and beyond the usual pop-up. Through our rigorously optimized sign-up forms we not only grow your list significantly but also collect all the necessary zero-party data you need for an effective retention strategy.

List Management & Segmentation

We dive deeper than basic demographics. By understanding the unique interests and behaviors of your audience, we craft personalized email journeys that significantly enhance engagement and conversion rates.

Email Deliverability Optimization

We elevate your inbox presence. By scrupulous optimizing for ISP guidelines and leveraging smart sending techniques, we increase the chances of your emails being seen and acted upon, paving the way for higher open rates and deeper customer engagement.

We elevate your inbox presence. By scrupulous optimizing for ISP guidelines and leveraging smart sending techniques, we increase the chances of your emails being seen and acted upon, paving the way for higher open rates and deeper customer engagement.

Tailor-Made Email Automations

We automate for impact, not just convenience. Our strategic email automation and flow services transform how you connect with your audience. By setting up intelligent, behavior-driven email sequences, we ensure your messages arrive at the perfect moment, nurturing leads and delighting customers at every stage of their journey.

Email & SMS Campaigns

We craft email campaigns that captivate. Our custom email campaigns go beyond generic blasts, weaving together compelling content, design, and strategy to strike a chord with your audience. By tailoring each campaign to the unique preferences and behaviors of your subscribers, we not only boost engagement but also drive substantial results.

What Industry-Leading DTC Brands Say About VEX Media Since 2019...

What Industry-Leading DTC Brands Say About VEX Media

Since 2019...

Rated 4.8 ★ by Growth-Focused DTC Brands on Trustpilot

Why Choose Us

Why Top DTC Brands Trust VEX Media Group

  • Klaviyo Certified Experts - Official case study published by Klaviyo themselves.

  • In-House Experts Team- Every strategist, designer, and technical specialist is in-house, most with us for 3–5+ years. No outsourcing. No freelancers. Faster execution. Better results. Lower cost.

  • Full-Service Management - Strategy, implementation, copy, creative, testing, reporting, optimization. You just focus on growing. We handle everything - End to End solutions.

  • Performance Guarantee - Average client sees 28% revenue increase in 90 days. If we don't increase your email revenue by minimum 15-20% in 120 days, we work for free until we do.

Grow Your Business Revenue and Get Real Results

Just like these E-commerce brands we’ve worked with

Read our case study verified and published by Klaviyo themselves

Hear It Straight From Our Clients

Take a look at what some of our clients have to say about working with us.

Their Design Work is Phenomenal

"Consistently delivering phenomenal design work, on-time execution and tangible results. They've become a valued strategic partner."

Joey Huneau

CEO at Synergee Fitness

We Could Never Have Done It This Well

"They don’t just execute, they think strategically, move fast, and deeply understand our customer lifecycle. It’s rare to find that combination."

Sharon Colona

CEO at Avocado Tea Co

Extremely Happy Working With Vex Media

"They have become an integral part of our retention process: streamlining manual work, improving engagement, and delivering a level of personalization we never saw with other agencies."

Davis Tiburzi

CEO at Cannazip

They Drive Amazing Results

VEX is one of the few true outliers in this space, among the only partners we fully trust to deliver."

VEX is one of the few true outliers in this space, among the only partners we fully trust to deliver."

Alex Fedotoff

CEO at Ecommerce Scaling Secrets

Scale beyond current revenue ceiling

Request Your FREE Audit Call Today

We help you convert more one-time buyers into lifelong clients and generate a steady stream of additional 20-30% revenue with no extra work from your side. Average client sees 28% revenue increase in 90 days.

Vex Media Group - Helping DTC brands to convert and retain more customers to maximize revenue through Email and SMS Marketing

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